Frequently Asked Questions
START WITH THE BASICS
The right next step depends on the condition of the door, fence or gate, the property location and the parts involved. If the answer below does not cover your situation, call Spring Hero or send a short project description.
Spring Hero provides residential garage door repair and installation, entry door service, fence repair and installation, and gate repair and installation. Specific materials and automatic gate capabilities must be confirmed for each project.
Same-day appointments may be available depending on your location, the type of service and the day’s schedule. Call early or submit a quote request to check current availability.
Do not try to lift the door or adjust the spring yourself. A broken spring can leave the door extremely heavy and the spring system can be dangerous. Keep people clear of the door and request an assessment.
The answer depends on the damage, wear, age of the affected components and the cost of the available options. We inspect the relevant parts and explain the practical choices before approved work begins.
A five-year warranty may apply to qualifying work. The services that qualify, coverage period, included parts or labor, exclusions and documentation requirements are confirmed in writing for the project.
Ontario and Rancho Cucamonga are the primary service areas. Nearby communities within approximately 50 miles may also be available depending on the exact address, project type and schedule.
Call (626) 362-8328 or use the quote form. Include your name, phone number, email, property location and a short description of the problem so we can determine the appropriate next step.
NEED MORE HELP?
Need Help With Your Project?
Tell us what is happening and we will help determine the next step.
Call or submit a short description to check service availability and next steps.
